FAQ

Welcome to the Casari Living Frequently Asked Questions (FAQ) Page.

We’re committed to providing a smooth and enjoyable shopping experience. Below you’ll find answers to common questions. If you need additional help, feel free to reach out to our support team anytime.

How long does delivery take?

Our estimated shipping timeline is as follows:

• Processing time: 1–2 business days
• Transit time: 6-8 business days
• Total estimated delivery: 7–10 business days
  

For complete details, please visit our Shipping Policy page.

Is shipping free?

Yes! We provide free shipping on all orders within the United States. For further details, please review our Shipping Policy page.

Where is Casari Living located?

Casari Living is a brand based in the United States. We specialize in offering carefully selected, high-quality products and currently ship exclusively within the United States. 

What should I do if my item arrives damaged or defective?

If your product arrives defective, we will gladly send a replacement at no additional cost. Simply contact us and return the item within 30 days. Please refer to our Refund Policy for full instructions.

Can I cancel my order after it’s placed?

Yes, orders can be canceled within 24 hours of purchase. Please contact us within that timeframe to request a cancellation.

What is your return policy?

We offer a straightforward and stress-free return process. For detailed information, please visit our Refund Policy page.

When will receive my refund?

Once we receive and inspect your returned item, we will process your refund. Funds typically appear in your original payment method within 7 business days, depending on your bank or payment provider. For more information, please see our Refund Policy page.

Do products come with any guarantees?

 Yes, all purchases are backed by a 30-day guarantee. Additional details can be found in our Refund Policy page.

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@casariliving.com.

Do you ship internationally?

 At this time, we only ship within the United States.

Do you accept bulk or wholesale orders?

Yes, we do accept bulk orders for businesses and organizations. Please contact our support team for more information.

How do exchanges work?

For step-by-step instructions on exchanges, please refer to our Refund Policy page.

How can I track my order?

You can monitor your shipment status by visiting the Track Order page on our website.

Contact Information:

Store Name: Casari Living

Address: 

2111 1/2 E Imperial Hwy, Los Angeles, California 90059, United States

Email: info@casariliving.com

Phone: +13239289660

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)

We do our best to reply to your e-mail within 1–2 business days.